Cancellation Policy

Cancellation Policy


Stockbrokers And Financial Advisers Association - Accreditation

Fees will not be refunded if a candidate withdraws after study notes have been dispatched or student access to Subject Rooms has been activated, except under the following circumstances:

  • Where the candidate’s application for enrolment is declined by Stockbrokers And Financial Advisers Association
  • Where by reason or reasons beyond the candidate’s control, including acts of government authorities, civil strikes and riots,
    the student is prevented from studying an accreditation
  • Where Stockbrokers And Financial Advisers Association cancels an accreditation in which the candidate has enrolled or where the commencement of the accreditation is postponed for more than four weeks.

Fees will be refunded only when an enrolled candidate withdraws before dispatch of study materials. An administration fee of $110 will apply in this instance. Substitutes will be allowed provided that the enrolment period is valid. Organisations/candidates are to apply in writing to the Stockbrokers And Financial Advisers Association.

Stockbrokers And Financial Advisers Association - Training Workshops

Stockbrokers Association regrets that no refunds or transfers will be given within 10 working days of a registered training workshop. If a delegate fails to attend a registered training workshop, fees are not refundable or transferable. Attendee substitutions for a registered training workshop can be made up until the commencement of the training workshop.

A maximum of one transfer per enrolment can be made no less than 10 working days prior to the commencement of the registered training workshop date (subject to any additional applicable charges).

All requests for cancellations, transfers and substitutions must be received in writing via email to rego@stockbrokers.org.au

The Stockbrokers And Financial Advisers Association reserves the right to cancel a training workshop at any time. Minimum numbers are required at each training workshop.  Where the Stockbrokers And Financial Advisers Association cancels a training workshop and a transfer to an alternative workshop is not suitable, full fees will be refunded. The Stockbrokers And Financial Advisers Association will not be held liable for any other associated costs incurred by the attendee if the training workshop is cancelled or postponed.

Stockbrokers And Financial Advisers Association - Events

The Stockbrokers And Financial Advisers Association regrets that no refunds will be given for cancellations within 30 working days of an event. If a person fails to attend an event, fees are not refundable or transferable. Substitutions can be made in writing via email to events@stockbrokers.org.au The Stockbrokers And Financial Advisers Association reserves the right to postpone or cancel an event at any time. A full refund will be given in this instance. The Stockbrokers And Financial Advisers Association will not be held liable for any other associated costs incurred by the attendee if the event is cancelled or postponed.

The policy is effective as of 9 November 2009